HERO

Signing into your Hero Account

Download the Hero by LINC-ED app from the app store/play store.

Note: use the keywords Hero LINC-ED when searching for the app.

Alternatively, open your browser and enter go.linc-ed.com 

You can log in to Hero with your email and password, or log in using your Google or Microsoft accounts.

LOG IN WITH YOUR USERNAME AND PASSWORD

1. Enter your email address.  This must be the email address you supplied to us.

2. Click NEXT. (If your email address is not accepted, please contact office@tematauru.school.nz

3. Click NEW USER

4. Enter the email address you have provided the us and click SUBMIT.

5. You will receive a message confirming a password email has been sent.

6. Open your email inbox and click on the Hero Password Reset email - If you do not receive a Hero Password Reset email, check your spam folder.

7.  Open the email and click Reset your password

8. Enter a secure password.  A password must have a minimum length of 14 characters, contain upper and lower case characters, at least one number and at least one special character.  Verify this password then click SUBMIT -  This will log you into Hero.

9. The next time you sign into Hero enter your email address, click NEXT, then enter your chosen password. Click SUBMIT.

10. If you have entered an incorrect email address and need to return to the previous screen, click SIGN IN AS A DIFFERENT USER.

LOG IN USING YOUR MICROSOFT ACCOUNT 

1.  At the login screen, click MICROSOFT - Note:  Entering an email address is not required.

2. You will now be taken to the Microsoft authentication process. You will be signed straight into Hero if possible.  If not, you may be required to enter your Microsoft Password and authenticate your account or confirm which Microsoft account you would like to use to sign into Hero.

Note: Your Microsoft Account email must be the same email address that you have on your Hero account.

LOG IN USING YOUR GOOGLE ACCOUNT 

1. At the login screen, click GOOGLE - Note:  Entering an email address is not required.

2. You will now be taken to the Google authentication process. You will be signed straight into Hero if possible. If not, you may be required to enter your Google Password and authenticate your account or confirm which Google account you would like to use to sign into Hero.

Note: Your Google Account email must be the same email address that you have on your Hero account.

If you are still having trouble logging in, please contact the Office - office@tematauru.school.nz 

ONCE YOU HAVE SIGNED IN

You will be taken to the home page.  You will see options for reporting an absence, viewing accounts and school bookings (eg parent/teacher interviews) along with links to the school calendar and external school-related sites.

VIEWING NOTICES SENT TO CAREGIVERS

1. To view notices sent by your child's school, click the Feed button at the bottom of the home page.

This will take you to the Community Feed.

2. If the text is long, you may need to click read more to view the whole message.

3. From here you can Like a post

VIEWING ADDITIONAL INFORMATION

To view additional information, click on the three lines at the top left-hand side of your screen. Here you will see the Hero school or schools your child/ren attend. 

VIEWING THE MEDICATIONS LOG

1. Here you can view the Medication Log which gives details of any medication which has been administered to your child/ren by the school.

VIEWING A STUDENT'S LEARNING PROFILE

2. Below the name of the school, you can select the learning profile for each of your children.

EDITING YOUR USER PROFILE

1.  Click on the Account at the bottom of your screen

2. Here you can change your password. 

3. You can also add or change a profile image. Click Select Photo or drag and drop a JPG or PNG image.

LOGGING OUT OF HERO

1. Click on the three lines at the top left-hand side of your screen.

2. Click LOGOUT